“Learning, learning and continuous learning, ladies and gentleman, is the key differentiator to become a successful organisation.” These words were very powerfully and animatedly stated by the Head of HR of a large Indian Conglomerate at an L&D conference, in Mumbai. Almost all organisations talk about the importance of learning and development, however few do much about it. It is not because they do not believe in L&D activities; it is because the benefits of learning are difficult to measure. Rather it is very difficult to measure learning. Therefore, learning and development somehow hovers in the abstruse realm of management. The last to receive budgetary allocation and the first to experience austerity drive. The economic landscape has drastically changed and is changing with an unprecedented speed. This is both an Indian and global phenomena. The core of this change is advancement in technology –especially computing technology. Massive pools of data can be ...
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